About Us

FreshBet opened its doors in 2018, born from a small group of gaming veterans who wanted a cleaner, clearer alternative to crowded casino sites. They set out to build a platform that blends big-game excitement with straightforward rules, fast crypto rails, and customer service that actually responds. Since then, FreshBet has grown from a niche project into a full-featured online casino while keeping that original focus: transparent offers, robust game choice, and dependable payouts.

What Drives Us — Mission and Values

Our mission is simple: give players a fair, secure place to enjoy casino entertainment while protecting their interests. We prioritize fair play, strong customer care, and responsible gaming above marketing noise. That means transparent bonus terms, clear wagering rules, and prompt support when issues arise. We aim to earn trust every day through consistency and accountability.

Games You Can Count On — Variety and Quality

FreshBet hosts a wide selection of games across slots, table games, and live dealer tables. Whether you prefer high-volatility video slots, classic blackjack, or live roulette with real dealers, the catalog is curated to offer both familiar favorites and fresh releases.

We work with top-tier providers to deliver consistent performance and high-quality visuals — partners include NetEnt, Microgaming, Pragmatic Play, Play’n GO, Yggdrasil, Betsoft, Quickspin, Red Tiger, and many others. These partnerships mean frequent new titles, reliable RTPs, and certified game engines you can trust.

Payments, Currencies, and Support — Flexible Options

FreshBet supports a broad range of payment methods to suit different player preferences: Bank Wire Transfer, Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Dash, Monero (XMR), Ripple (XRP), Tether (USDT), Neosurf, Visa, and MasterCard. Accounts can hold and play in major currencies including AUD, CAD, EUR, USD, and multiple crypto options.

Customer support is available via live chat and email at support@fresh-bet.com. The support team focuses on quick resolution for deposits, withdrawals, and account issues so you get back to playing with minimal delay.

Security and Player Protection — Concrete Safeguards

Protecting player funds and personal data is a priority. FreshBet uses industry-standard encryption (SSL/TLS) and secure payment gateways for deposits and withdrawals. Accounts go through verification procedures to prevent fraud and ensure regulated payout flows. Bonus and withdrawal rules are published clearly so players know how offers affect gameplay and cashouts.

We also place strict limits on bonus play: for example, maximum bet sizes while a bonus is active are capped (commonly €5 per spin), and contribution rates to wagering requirements vary by game type. Those rules are designed to protect the integrity of promotions and keep play fair for everyone.

Responsible Gaming — Practical Tools and Support

FreshBet provides practical tools for players who want to control their play: deposit limits, session reminders, cooling-off periods, and self-exclusion options. If gambling becomes a concern, we point players to independent support organizations and helplines appropriate for their region. The platform encourages users to set personal limits and reach out to customer support to activate protective measures quickly.

Who’s Behind the Platform

The FreshBet team blends product developers, compliance specialists, game curators, and customer care professionals who have decades of combined experience in real-money gaming. Leadership includes former casino operators, payments engineers, and regulatory compliance officers — the sort of hands-on expertise that keeps the site operational and compliant while rolling out new features. The workforce is intentionally small and focused so decisions are agile and user-centered.

Performance, Recognition, and Standards

FreshBet has attracted positive attention from players and industry reporters for its crypto-forward payments, clear bonus structure, and dependable payouts. While the platform continues to evolve, its standards are based on verifiable audits from partner providers and ongoing internal checks. Monthly withdrawal limits and VIP-level cashout caps are published openly, and loyalty tiers offer increasing withdrawal thresholds and cashback benefits for long-term players.

Promotional Transparency — Welcome and Ongoing Offers

FreshBet’s welcome package is straightforward: the standard welcome bonus covers deposits across the first three deposits up to $/€1,500 with a 30x wagering requirement (minimum deposit typically €20). Crypto players may see specialized offers as well — for example, a crypto welcome package has appeared offering 155% up to €500 with distinct wagering terms. There are also no-deposit promotions (e.g., 30 free spins with code FreshBet30, subject to a 40x wagering requirement and a maximum cashout cap of €100), and reload and sports/eSports bonuses with their own contribution rates and rules.

To help players make informed choices, FreshBet lists game contribution rates (slots 100%, blackjack/roulette/live dealer typically lower), maximum bet rules while bonuses are active, and VIP withdrawal limits. These transparently stated policies reduce surprises when it’s time to withdraw winnings. Some promotions are time-limited — check your account notifications and promotional pages so you don’t miss expiring offers.

Join the FreshBet Community

If you value clear rules, a wide selection of games, flexible crypto and fiat options, and responsive support, FreshBet is built to deliver. Browse the games, review current promotions, and set your personal limits before you play. Our team is actively improving the product and listening to player feedback — sign up, explore the promos, and contact support any time to tailor your experience. We’re focused on fair play, fast service, and a platform that respects players at every level.